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Frequently Asked Questions


Simply put, it's about putting money back where it belongs…in your pocket. There are thousands of homeowners in Cook County who have been overcharged on their property taxes, and most are completely unaware of this. What we do is cut through the red tape and prove overpayment to maximize potential refunds.
We've done our homework. Based on our business model, we are able to research and identify which properties have been overcharged BEFORE we send out letters notifying homeowners of our services. If you received a letter from Taxpayer Advocate Group we are reasonably certain you are entitled to a refund.
The process is easy! You can fill out the application on our website and a member of our staff will contact you within 24 hours. Or, you can call us at 888.959.4TAG (4824) and speak to one of our representatives. The sooner you contact us, the sooner we can recover your money.
There are NO up-front charges. We only receive compensation if we produce results for you. All the hours and expenses involved in the tax recovery process are completely free until we successfully secure your refund. After your money is recovered, we are paid 1/3rd of the Certificate of Error (COE) amount and any interest we can recover. That means you keep 2/3's and have nothing to lose and everything to gain!
Great News! We have done the difficult work up front. When we contact you we simply need to get a quick application signed to process your refund. We take on the responsibility of proving overpayment, showing that you're a resident of Cook County and that you are the one responsible for the taxes. Because of the time we take to research in advance and prepare for the recovery, the application process only takes 5-10 minutes. We do the rest!
We would love to. Unfortunately, the process requires a quick face-to-face meeting to perform the necessary verifications in the recovery process and to have your signature on the application notarized by one of our authorized representatives.
Each client has a different situation, so results vary. On average, expect to receive at least $1,000.00. Often, we can recover more. Remember, we are only paid a small portion of recovery so we are motivated to recover as much for you as we can. It's a win-win partnership! Call us today to get started!
We understand a busy schedule, which is why we work the times that work best for you. Our staff have a staggered schedule, so we can have a representative meet you when it is the most convenient. Nights and weekends work great for us, too! Fill out your contact information on the left-hand side and let us get started for you today!
The best compliment we can receive is a referral from a friend, family member, or business acquaintance!
Taxpayer Advocate Group BBB Business Review